Returns & Refunds
Return and refund requests are reviewed against the order, item condition and applicable marketplace rules.
Requesting a return
Eligible items can be submitted for return within 7 days after delivery from the order details page. Some products may not be eligible for return.
Order cancellations
Cancellation is available only while the order is in a cancellable processing stage. Once dispatched or delivered, contact support for assistance.
Refund processing
Approved refunds are returned through the applicable payment method. Processing times depend on the payment provider and bank. Cash-on-delivery refunds may require an offline settlement.